Logging in to f111 is straightforward, but we never compromise on security. Every login session is protected with TLS 1.3 encryption — meaning no third party can see your mobile number, password, or OTP.
Login from a new device: The first time you log in from a new phone or computer, an OTP code will be sent to your registered mobile number for security. It's part of keeping your account safe — it may seem like a small hassle, but it's there to protect your money.
Forgot your password: Click the "Forgot your password?" link on the login form. An OTP will be sent to your registered mobile number — use it to set a new password. The whole process takes just 2–3 minutes.
Multiple failed attempts: Entering the wrong password five times in a row will temporarily lock your account for 30 minutes. This is to prevent unauthorised access. You can also contact support for assistance during this time.